“INDOT does not and will not notify drivers of unpaid tolls via text message,” said INDOT strategic communications director Natalie Garrett. “We urge members of the public to exercise extreme caution before opening suspicious links. The best thing to do is delete these messages.”
Various “smishing” scams have been ongoing since the spring of 2024. The FBI issued a warning on April 12, 2024, citing over 2,000 complaints of false text messages representing toll collection services. The agency encourages victims of fraudulent messages to report them to its Internet Crime Complaint Center at ic3.gov, and to delete the texts.
Stay Informed
Motorists in Indiana can monitor road closures, road conditions, and traffic alerts any time via:
- Facebook: com/indianadepartmentoftransportation
- X (formerly Twitter): @INDOT
- TrafficWise: org
- Mobile App: iTunes App Store and the Google Play store for Android
About the Indiana Department of Transportation: INDOT is responsible for planning, constructing, maintaining, and operating the State of Indiana’s more than 29,000 highway lane miles and 5,700 bridges, and providing support for 4,500 rail miles and 127 aviation facilities throughout the Hoosier State. With six district offices and over 3,500 employees, INDOT works to ensure safe, efficient, and reliable transportation infrastructure while supporting the state’s economic vitality. The department is committed to fostering innovation, sustainability, and safety in transportation planning and development, in addition to collaborating with local governments and private sector partners to meet the state’s transportation needs. For the eighth consecutive year, Indiana has placed in the top ten in the nation for infrastructure in CNBC’s “America’s Top States for Business” rankings. Learn more at in.gov/indot.
About Buckle Up Phone Down: Buckle Up Phone Down is a safety initiative adopted by the Indiana Department of Transportation in late 2023. Unrestrained motorists and passengers, as well as distracted driving continue to be contributing factors in fatal and serious injury crashes on Indiana roadways. Buckle Up Phone Down is one of many efforts to change driver behavior and improve roadway safety across Indiana.
The actions are simple: when you get into a vehicle, buckle up. If you are the driver, put the phone down. Every trip. Every time. Learn more and accept the challenge at BUPDIN.com.